This Privacy Policy explains how Putnam Coastal Painting LLC (“Putnam Coastal Painting,” “we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you visit our website at putnamcoastalpainting.com, contact us, or request our painting services. Please read this policy carefully. By using our website or submitting any form, you agree to the practices described below.
1. Who We Are
Putnam Coastal Painting LLC is a licensed and insured residential and commercial painting company founded by Meghan and Jordan Martinez and based in Kennebunk, Maine. We serve homeowners and businesses across York County and southern Cumberland County, Maine.
Business Name: Putnam Coastal Painting LLC
Address: 172 Kennebunk Rd, Kennebunk, Maine
Phone: (207) 890-7305
Email: Putnamcoastalpainting@gmail.com
Website: putnamcoastalpainting.com
2. Information We Collect
2a. Information You Provide Directly
When you fill out a contact form, request a free estimate, call us, or email us, we may collect:
- Contact information: First name, last name, email address, phone number
- Property information: Service address, property type (residential or commercial), project description
- Project details: Type of painting service requested, surface condition, preferred timeline, budget range
- Photos: Any images of your property or surfaces you choose to upload or send
- Messages: Any free-text content you include in a form submission or email
2b. Information Collected Automatically
When you visit our website, certain information is collected automatically through cookies and analytics tools, including:
- Device information: Browser type, operating system, device type (desktop, mobile, tablet)
- Usage data: Pages visited, time spent on each page, links clicked, referring URL
- IP address: Your approximate geographic location based on your IP address
- Session data: Time and date of your visit, session duration
This data is collected in aggregate form and is not linked to your personal identity unless you also submit a contact form during the same session.
2c. Information We Do Not Collect
We do not collect credit card numbers, bank account details, or any payment information through this website. We do not collect Social Security numbers. We do not knowingly collect personal information from children under the age of 13.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to inquiries: We use your contact details to reply to estimate requests, questions, and messages in a timely manner.
- To schedule and deliver services: We use your property and project information to prepare accurate written estimates and coordinate painting projects.
- To communicate about your project: We may contact you by phone, text, or email to confirm appointments, provide project updates, or follow up after completion.
- To improve our website: We use aggregated analytics data to understand how visitors use our website and to improve its performance and content.
- To comply with legal obligations: We may retain certain business records as required by Maine state law or applicable federal regulations.
- To send service-related communications: With your consent, we may send follow-up messages about seasonal promotions such as our winter booking discount program. You can opt out of these at any time.
We do not use your information for automated decision-making or profiling. We do not sell your personal information to any third party.
4. Cookies and Tracking Technologies
4a. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help us understand how our website is used and improve your browsing experience.
4b. Types of Cookies We Use
- Essential cookies: Required for the website to function properly. These cannot be disabled.
- Analytics cookies: Used by Google Analytics to track page views, session duration, and traffic sources. This data is aggregated and anonymous.
- Marketing cookies: If we run Google Ads or Meta (Facebook) advertising campaigns, these platforms may place cookies to measure ad performance. We do not control these cookies directly.
4c. Managing Cookies
You can disable or delete cookies through your browser settings at any time. Disabling analytics or marketing cookies will not affect your ability to use our website or request an estimate. Instructions for managing cookies vary by browser:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Safari: Preferences → Privacy → Manage Website Data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Edge: Settings → Privacy, Search, and Services → Cookies
5. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share limited information in the following circumstances:
- Service providers: We may share your information with trusted third-party tools that help us operate our business, such as scheduling software, email platforms, or CRM systems. These providers are contractually required to keep your information confidential and may not use it for their own marketing purposes.
- Legal requirements: We may disclose your information if required by law, court order, or government authority, or to protect the rights, property, or safety of Putnam Coastal Painting, our clients, or others.
- Business transfer: In the unlikely event that Putnam Coastal Painting is sold or merged with another business, your information may be transferred as part of that transaction. We will notify you in advance if this occurs.
6. Third-Party Platforms and Links
Our website contains links to third-party platforms where you can read our reviews, follow our work, or verify our credentials. These include:
- Google Business Profile
- Facebook (Meta)
- Instagram (Meta)
- TikTok
- Angi (formerly Angie’s List)
- HomeAdvisor
- Yelp
- Thumbtack
We are not responsible for the privacy practices or content of these external platforms. Each platform has its own privacy policy that governs how it collects and uses your data. We encourage you to review those policies before submitting any information on those sites.
7. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses HTTPS encryption to protect data transmitted between your browser and our server.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately at Putnamcoastalpainting@gmail.com.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including:
- Active clients: Project records, estimates, and communication history are retained for the duration of our business relationship and for a period of seven (7) years after project completion, as required for business and tax record-keeping under Maine law.
- Prospective clients: Estimate requests that did not result in a project are retained for up to two (2) years.
- Analytics data: Aggregated website analytics data is retained per the default settings of the analytics platform used (typically 26 months for Google Analytics).
When your information is no longer needed, we delete it securely from our systems.
9. Your Rights
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Right to access: You may request a copy of the personal information we hold about you.
- Right to correction: You may request that we correct any inaccurate or incomplete information.
- Right to deletion: You may request that we delete your personal information, subject to any legal retention obligations.
- Right to opt out: You may opt out of any non-essential communications such as promotional messages at any time by replying “STOP” to a text message or emailing us directly.
- Maine resident rights: Maine residents may have additional rights under Maine’s data privacy laws. We are committed to honoring those rights upon verified request.
To exercise any of these rights, contact us at Putnamcoastalpainting@gmail.com or call (207) 890-7305. We will respond to verified requests within 30 days.
10. Children’s Privacy
Our website and services are directed to adults. We do not knowingly collect personal information from children under the age of 13. If we become aware that a child under 13 has submitted personal information to us, we will delete it promptly. If you believe a child has submitted information to us, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the “Last updated” date at the bottom of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us directly. We are a small family-owned business and you will hear back from Meghan or Jordan personally — not a third-party service desk.
Putnam Coastal Painting LLC
172 Kennebunk Rd, Kennebunk, Maine
Phone: (207) 890-7305
Email: Putnamcoastalpainting@gmail.com
Hours: Monday – Friday, 8:00 AM – 6:00 PM
Last updated: June 2026